DERISTOK
PRIVACY POLICY
1. INTRODUCTION
This Privacy Policy explains the purposes and methods of processing personal data and user information obtained through the www.deristok.com website and related digital channels operated by Anaeli Health and Education Services Trade Ltd. Co.
All users who visit www.deristok.com, become members, place orders, or contact us are deemed to have read, understood, and accepted the principles stated in this Privacy Policy. The Privacy Policy should be evaluated as a whole together with the Personal Data Protection and Disclosure Text, Cookie Policy, and Terms of Use.
2. RESPONSIBLE COMPANY INFORMATION
Company Name: Anaeli Health and Education Services Trade Ltd. Co.
Address: 15 Temmuz District, İstiklal Street No: 23, Güneşli/Bağcılar/Istanbul
Phone: 0 212 655 69 79
Email: anaeliozel@gmail.com
Website: www.deristok.com
Mersis No: 0068077102000012
Tax Office / Tax No: Güneşli Tax Office – 0680771020
Trade Registry No: 633668
KEP Address: anaelisaglikveegitim@hs01.kep.tr
Your personal data is processed by the company whose information is provided above, within the framework of Law No. 6698 on the Protection of Personal Data and related legislation.
3. SCOPE OF COLLECTED INFORMATION
On www.deristok.com;
Name and surname, username
Address information (delivery and billing address)
Phone number
Email address
Order and payment information (limited data such as approval status from bank/payment institution, amount, installment information)
IP address, device information, browser type
Transaction records and visit logs on the site
Usage data collected through cookies and similar technologies
Such personal data and usage data can be collected. Your credit card information is transmitted to the bank or relevant payment institution through a secure payment infrastructure, and the full card number is not stored in our systems.
4. PURPOSES OF PERSONAL DATA USE
Your collected personal data is used for the following purposes;
Receiving orders, processing them, and delivering products
Creating and managing your membership account
Processing payments and issuing invoices
Providing customer service and post-sale support
Conducting return, exchange, warranty, and defective product processes
Fulfilling legal obligations
Ensuring site security, preventing fraud and misuse
Improving user experience, conducting statistical analysis and reporting
If you have given consent, sending campaign, promotion, and marketing content
in a manner compliant with applicable legislation.
5. INFORMATION SHARING AND TRANSFERS
Your personal data may be shared with third parties only in the following cases and for the following purposes:
Contracted cargo companies for order delivery
Banks and payment institutions for receiving and verifying payments
Accountants and auditors for accounting, tax, and audit processes
Lawyers and law offices for conducting legal proceedings
Information technology infrastructure and maintenance service providers
Authorized public institutions and organizations in case of legal obligation
These sharing is done in accordance with the data minimization principle, limited to the purpose, and only to the extent necessary.
Our company will never sell your personal data or share it with unauthorized persons and institutions for any reason to obtain unlawful profit.
6. CHILDREN'S PRIVACY
www.deristok.com is not intended for use by persons under 18 years of age as a rule. Use of the site and sharing of personal data by persons under 18 years of age should only be under the permission and supervision of their parents or legal representatives. Therefore, when using the site, you are expected to be of legal age or to act under the supervision of your legal representative.
7. SECURITY MEASURES
Technical and administrative measures are taken to protect the security of your personal data. In this context;
Use of secure connection (SSL)
Access control systems against unauthorized access
Use of current antivirus and security software
Establishing staff privacy obligations and job descriptions
Entering into privacy agreements with data processing service providers
such measures are implemented.
However, due to the nature of the internet and digital environments, a completely risk-free security level cannot be guaranteed. It is important that users also take necessary measures for their own device and account security.
8. DATA RETENTION PERIOD
Your personal data is retained for the maximum periods provided by applicable legislation or for the duration required by the processing purpose. For example, the periods provided by tax and commercial legislation for commercial books and records, and the statutory limitation periods for customer transaction records are used as the basis.
Data whose retention period has expired is deleted, destroyed, or anonymized in accordance with applicable legislation.
9. LINKS TO OTHER WEBSITES
www.deristok.com may contain links directing to websites or applications belonging to third parties. Our Company is not responsible for the content and applications of these sites. When you visit these sites, you should separately review the privacy and terms of use of the relevant sites.
10. CHANGES TO THE PRIVACY POLICY
This Privacy Policy may be revised from time to time in accordance with changes in legislation and updates to company practices. The current text is always published on www.deristok.com and becomes effective from the date of publication.
11. CONTACT
For any questions, comments, and requests regarding the Privacy Policy, you can use the following contact channels:
Address: 15 Temmuz District, İstiklal Street No: 23, Güneşli/Bağcılar/Istanbul
Phone: 0 212 655 69 79
Email: anaeliozel@gmail.com
KEP: anaelisaglikveegitim@hs01.kep.tr
This text was last updated on 04.02.2026.
--------------------------------------------------
DERISTOK
PERSONAL DATA PROTECTION AND DISCLOSURE TEXT (PDPA)
1. DATA CONTROLLER
In accordance with Law No. 6698 on the Protection of Personal Data, your personal data is processed by Anaeli Health and Education Services Trade Ltd. Co. as the data controller, within the scope explained below.
Company Name: Anaeli Health and Education Services Trade Ltd. Co.
Address: 15 Temmuz District, İstiklal Street No: 23, Güneşli/Bağcılar/Istanbul
Phone: 0 212 655 69 79
Email: anaeliozel@gmail.com
KEP: anaelisaglikveegitim@hs01.kep.tr
2. CATEGORIES OF PERSONAL DATA PROCESSED
Personal data in the following categories may be processed:
Identity information (name, surname, ID number, tax number, invoice information)
Contact information (address, phone, email)
Customer transaction information (order, return, exchange, complaint records)
Payment information (limited information such as amount, date, number of installments)
Legal proceedings and compliance data (contracts, notices, and requests)
Transaction security data (IP address, device information, transaction records)
Marketing and preference information (campaign consent, shopping preferences, cookie data)
3. PURPOSES OF PERSONAL DATA PROCESSING
Your personal data is processed for the following purposes;
Establishing and performing the contract
Receiving orders, preparing products, and delivering them
Processing payments and accounting
Conducting returns, exchanges, warranty, and post-sale services
Operating customer relations and support processes
Fulfilling legal obligations, meeting official institution requests
Conducting internal audits, reporting, and statistical analysis
Ensuring system and transaction security, preventing fraud
Measuring customer satisfaction and improving service quality
If explicit consent has been given, announcing campaigns, discounts, and promotions
based on the processing conditions specified in Articles 5 and 6 of the PDPA.
4. METHODS OF COLLECTING PERSONAL DATA AND LEGAL REASONS
Your personal data is collected through;
Filling out membership forms on www.deristok.com, placing orders, sending contact and request forms
Your purchases and requests through stores or branches
Phone, email, cargo, social media, and similar communication channels
Accounting, collection, and banking transactions
Site usage through cookies and similar technologies
in electronic or physical environments.
Your data is processed based on the following legal reasons;
Being explicitly provided for in laws
Being directly related to the establishment or performance of a contract
Being necessary for the data controller to fulfill a legal obligation
Being necessary for the establishment, use, or protection of a right
Being necessary for legitimate interests, provided it does not harm your fundamental rights and freedoms
Your explicit consent
5. THIRD PARTIES TO WHOM PERSONAL DATA IS TRANSFERRED
Your personal data is transferred to the following parties within the purposes specified above;
Cargo and logistics companies
Banks and payment institutions
Accounting and financial advisory service providers
Law offices and lawyers
Information technology service providers
Authorized public institutions and organizations
in accordance with Articles 8 and 9 of the PDPA. If data is transferred abroad, this will be explicitly stated and the relevant legal conditions will be met.
6. RIGHTS OF THE DATA SUBJECT
In accordance with Article 11 of the PDPA, as a data subject, you have the following rights:
Learning whether your personal data is being processed
Requesting information about it if your personal data has been processed
Learning the purpose of processing your personal data and whether it is being used in accordance with its purpose
Knowing the third parties to whom your personal data is transferred within or outside the country
Requesting correction if your personal data is incomplete or incorrectly processed
Requesting deletion or destruction of your personal data if the reasons requiring its processing have ceased
Requesting that correction, deletion, or destruction operations be notified to third parties to whom your personal data has been transferred
Objecting to a result being produced against you through analysis of processed data exclusively by automated systems
Requesting compensation for damages if you suffer harm due to unlawful processing of personal data
7. METHOD OF EXERCISING YOUR RIGHTS
You can submit your requests regarding your rights;
In writing with a wet signature
Through your registered electronic mail (KEP) address
With qualified electronic signature or mobile signature
Using the email address registered in our systems
to the following contact addresses:
Address: 15 Temmuz District, İstiklal Street No: 23, Güneşli/Bağcılar/Istanbul
Email: anaeliozel@gmail.com
KEP: anaelisaglikveegitim@hs01.kep.tr
Your requests will be concluded free of charge in the shortest time and no later than 30 days, depending on their nature. However, if the process requires additional cost, a fee may be charged according to the tariff determined by the Personal Data Protection Board.
8. DATA RETENTION PERIOD AND DESTRUCTION
Your personal data is retained for the period provided by applicable legislation or required by the processing purpose. Upon expiration of these periods, it is deleted, destroyed, or anonymized within the framework of periodic destruction policies.
9. CHANGES TO THE DISCLOSURE TEXT
This Disclosure Text may be updated from time to time in accordance with legal changes and Company policies. The current text will always be accessible on www.deristok.com.
This text was last updated on 04.02.2026.
--------------------------------------------------
DERISTOK
COOKIE POLICY
1. WHAT IS A COOKIE?
Cookies are small text files saved to your browser or device by the website you visit. Cookies are used to make the site more efficient for you, remember your preferences, and improve your site experience.
2. TYPES OF COOKIES USED
The following types of cookies may generally be used on www.deristok.com:
Essential cookies: Required for the site to perform its basic functions. Basic operations such as logging in and cart management cannot be performed without these cookies.
Performance and analytics cookies: Help understand how the site is used, which pages are visited most, and possible error messages. This improves site performance.
Functionality cookies: Allow certain settings such as your preferred language, region, and session information to be remembered, providing a more personalized user experience.
Advertising and targeting cookies (if used): Enable more relevant content and advertisements to be displayed based on your interests. These types of cookies may also be placed by third-party advertising providers.
3. PURPOSES OF COOKIE USE
Cookies are used to;
Operate the site securely and without interruption
Conduct membership and login operations
Manage shopping cart and payment processes
Collect and analyze site usage statistics
Understand visitor behavior and improve service quality
Record your preferences to provide faster and easier access on subsequent visits
for these purposes.
4. THIRD-PARTY COOKIES
www.deristok.com may use third-party cookies for visitor statistics, performance tracking, or advertising placements. These cookies are subject to the privacy and cookie policies of the relevant third parties.
For example, cookies from analytics service providers (such as Google Analytics) may be used to measure visitor traffic. In this case, data is anonymized and processed for statistical purposes.
5. CONTROLLING AND DELETING COOKIES
You can control, reject, or delete cookies through your browser settings. General steps to follow:
You can change your cookie preferences by entering the "Privacy" or "Security" tab from your browser settings menu.
You can delete all cookies, restrict cookie usage for specific sites, or completely block cookies.
However, if cookies are completely disabled, some functions of www.deristok.com (such as logging in and cart management) may not work properly, or your site experience may be negatively affected.
6. CONSENT AND YOUR CHOICES
By continuing to use www.deristok.com, you consent to essential cookies being placed on your device. For non-essential cookies (analytics, advertising, etc.), your preferences may be asked separately through the site's cookie information area or pop-up window.
These preferences can be updated at any time through your browser settings or the site's cookie preferences menu.
7. PERSONAL DATA AND COOKIES
If data obtained through cookies has the nature of personal data, such data is processed in accordance with the Personal Data Protection and Disclosure Text and this Cookie Policy. For detailed information regarding the protection of your personal data, you can review the PDPA Disclosure Text.
8. CHANGES TO THE COOKIE POLICY
This Cookie Policy may be updated as needed and within the framework of legal requirements. The current text published on www.deristok.com is effective from the date of publication.
9. CONTACT
For questions about the use of cookies and processing of your personal data, you can use the following contact information:
Address: 15 Temmuz District, İstiklal Street No: 23, Güneşli/Bağcılar/Istanbul
Phone: 0 212 655 69 79
Email: anaeliozel@gmail.com
This text was last updated on 04.02.2026.